Frequently Asked Questions
Use the FAQ section to answer your customers' most frequent questions.
We currently ship to: United Kingdom, Europe, United States, Canada and Australia. Shipping costs for each country will apply, and will be added at checkout. Import charges are not included in our shipping fee.
It depends on where you are. UK shipping generally takes between 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Please note our Made to Order pieces will take longer to arrive - estimated times are provided on each individual Made to Order product description.
Cushions: We advise hand-cleaning our cushions with warm water and a non-abrasive cloth. Avoid getting any metalware wet were possible.
Ceramics: Wash with cold water and a non-abrasive cloth.


